Riley Chen — Interaction Design

Remote Tool Design

Remote Tool Design project preview
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The Challenge

Process

Discovery

Ran collaborative workshops with product and engineering, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

40% improvement in task completion. Since shipping, we've measured 18-point NPS lift.

Remote Tool Design

Shipping quality design requires collaboration and iteration. Recent work has shown me that . The implications matter for teams and organizations.

Key Takeaway

Whether you're building a new feature, this mindset applies.